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Privacy Policy
NuHome Property Maintenance (ABN 31 694 547 478)
Last updated: 17 August 2026

1. Introduction
NuHome Property Maintenance (“we”, “our”, or “us”) is committed to protecting your privacy and handling personal information in accordance with applicable Australian privacy laws.

This Privacy Policy explains how we collect, use, disclose and safeguard your personal information.

2. What is Personal Information?
Personal information means information or an opinion about an identified individual, or an individual who is reasonably identifiable.

3. What Personal Information We Collect
We may collect your name, address, email address, phone number and other information reasonably necessary to provide our services, prepare quotations or respond to enquiries.

4. How We Collect Personal Information
We may collect personal information through:

  • Website enquiries through www.nuhomepm.com.au

  • Phone calls and emails

  • Quote requests and service bookings

  • Communications with customers

  • Publicly available sources

  • Third parties where authorised

5. Why We Collect Your Information
We may use your personal information to provide quotes and services, communicate with you, manage jobs and customer relationships, operate and improve our business, and send marketing communications where permitted.

6. Direct Marketing
We may send marketing communications where you have consented or where otherwise permitted by law.

You can opt out at any time by using an unsubscribe facility provided in the communication or by contacting us directly.

7. Disclosure of Personal Information
We may disclose personal information where reasonably necessary to employees, contractors, service providers, professional advisers, insurers, or legal and regulatory authorities.

We do not sell or rent your personal information.

8. Overseas Disclosure
Some technology, email, cloud-storage or other service providers we use may store or process information outside Australia. We take reasonable steps to use reputable service providers and appropriately protect personal information.

9. Security of Personal Information
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

These measures may include secure systems and storage, restricted access and administrative safeguards.

10. Access and Correction
You may contact us to request access to, or correction of, personal information we hold about you. We may require appropriate identification before providing access.

11. Anonymity
Where practicable, you may interact with us anonymously or using a pseudonym. However, this may limit our ability to provide quotations or services.

12. Third-Party Websites
Our website may contain links to third-party websites. NuHome Property Maintenance is not responsible for the privacy practices or content of those websites.

13. Policy Updates
We may update this Privacy Policy from time to time. The latest version will be published on our website.

14. Privacy Complaints
If you have a concern about how we have handled your personal information, please contact us using the details below. We will investigate and respond within a reasonable timeframe.

15. Contact Us
NuHome Property Maintenance
Email: info@nuhomepm.com.au
Phone: 0447 185 961
Website: www.nuhomepm.com.au

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